Shipping
Each painting is an original, one-of-a-kind work of art and is carefully packaged to ensure it arrives as safely as possible.
Orders are typically packaged and shipped within 5–10 business days unless otherwise noted. Once your order has shipped, tracking information will be sent to the email address provided at checkout.
Please double-check your shipping address before completing your purchase. Buyers may be responsible for additional shipping costs if an order must be reshipped due to an incorrect or incomplete address.
For larger or higher-value original works, shipments may be insured and/or require a signature upon delivery.
Returns & Exchanges
Due to the original and one-of-a-kind nature of my artwork, all sales are final. Returns and exchanges are not accepted.
Please review all photographs, dimensions, and artwork details carefully before purchasing. Colors may appear slightly different in person depending on your screen or device.
Of course, if your artwork arrives damaged or is lost during shipping, please contact me so I can help resolve the issue.
Damaged Artwork
If your artwork arrives damaged, please contact me within 48 hours of delivery.
Please include your order number and clear photographs of:
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The damaged artwork
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The shipping box
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The interior packaging
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Any visible damage to the exterior of the package
Please keep the artwork and all original packaging while the claim is being resolved, as the shipping carrier or insurance provider may require them.
Damage claims will be reviewed on a case-by-case basis. If the artwork was damaged in transit, I will work with you and the shipping carrier toward an appropriate resolution, which may include a refund.
Because each painting is an original, an identical replacement cannot be guaranteed.
Lost Packages
If your tracking information does not show the package as delivered and you believe your artwork has been lost in transit, please contact me as soon as possible. I will work with the shipping carrier to investigate the shipment and, when applicable, file an insurance claim.
Any refund or resolution for a lost shipment may be dependent upon completion of the carrier or insurance investigation.
Packages Marked as Delivered
Once a shipping carrier confirms that a package has been delivered to the address provided at checkout, I cannot guarantee reimbursement for loss or theft occurring after delivery.
If your package is marked as delivered but cannot be located, please check around the delivery location, with household members or neighbors, and contact the shipping carrier. Please also contact me and I will do what I reasonably can to assist with the carrier investigation.
For additional protection, signature confirmation may be required for original artwork.
Returned or Undeliverable Packages
If an order is returned because of an incorrect address, refusal of delivery, or unsuccessful delivery attempts, the buyer may be responsible for any additional shipping costs required to resend the artwork.
Questions
I want your artwork to arrive safely and for you to feel confident purchasing an original piece. If you have any questions about shipping or a particular painting before purchasing, please contact me.